What if I need to do the house cleaning on a different day?
Yes, you can change the day of your house cleaning service. The most important thing is to give us at least 24 hours notice when changing the day of your house cleaning service.
Do I need to tip the housekeeper?
No. But you can always show your appreciation for good work by tipping the housekeeper. You can expect a better job the next time around by tipping the housekeeper.
What is the difference between General/Maintenance Services and Deluxe Top to Bottom Cleaning Services?
The Deluxe Top to Bottom cleaning service is a very detailed cleaning service that we perform the first time that we do the cleaning for a client. In fact, we do it once a year for our regular customers. We are prepared to customize our services depending on the requests [...]
Should I provide the housekeeper with a key or a garage code?
We don't hold keys any longer. Libman Home Cleaning prefers if you can provide us with a doorknob electronic combination or a lockbox on the front door.
What happens if your housekeeper cannot get in?
In case the housekeeper cannot get in to clean the house, you will be charged 50% of your written quote. The housekeeper will return to your home on a different day to do the cleaning. But the same maid who does the regular cleaning may not be available on that [...]
Am I allowed to select the day & time of cleaning my house?
Yes, our team will work closely with the client to accommodate his/her requests.