Germantown’s Trusted Home Cleaning Experts

Yes, absolutely. We are willing to work closely with our customers to ensure they get their cleaning services on the day and at the time they want.

In this situation, we will charge you 50% of your agreed quote. We will try to re-schedule your services for another day, but we can’t guarantee that you’ll get the same housekeeper you’ve been used to.

We, at Libman Home Cleaning, don’t hold keys any longer. For your protection, we’d kindly ask you to provide us with a code or a lockbox to unlock your front door.

We offer our Deluxe Top To Bottom cleaning package to first time customers. Also, once a year we offer this detailed service to our regular customers, too. We can customize this package to suit your specific needs and requests. This is a comprehensive service that includes all parts of the household that aren’t already part of the maintenance/general cleaning package.

No, you don’t. Nevertheless, if you’re happy with the service, you can show your appreciation for a job well done. We are thankful for that and we have nothing against it.

Yes, you can change the day, should you need to. Just contact us at least 24 hours before the due time and we are going to work together with you to find another day to suit both of us.

Your health and well-being are always among our top priorities. We kindly ask you to ensure you have a toilet brush in each bathroom, a cobweb brush, and a vacuum cleaner. This is necessary to keep the amount of germs from equipment used in multiple households to a minimum.

You can do as you please. We don’t require you neither to stay at home nor to leave your house while the housekeeper is there, cleaning.

We do care about our customers’ pets. Many of them have cats and dogs in their homes. Cats aren’t a problem. Most dogs are just fine with housekeepers doing their job around the house. Nevertheless, some become nervous because of the vacuuming noise. For the safety of both your dogs and our employee, we kindly ask you to take your dogs to a kennel during the cleaning.

No, Libman Home Cleaning is an independent, owner-operated company.

No, we don’t ask our customers to sign a contract to benefit from our cleaning services. You can cancel your order at any given time.

Yes. The safety of our customers is very important to us.

Always. We conduct exhaustive background checks on all employees prior to hiring them.

All housekeepers we use are our employees. We screen all applicants with the greatest care possible and we provide our employees high-quality professional training.