Keeping Menomonee Falls Homes Sparkling Clean

Yes, we can work with you to choose the right day and time for your service.

If the employee is unable to gain entry, you will be charged half of your quote. While we will attempt to come another day, we might not be able to send the same housekeeper.

We do not hold keys. We would rather you provide us with a code for your garage or smart door lock. If not, you could get a lockbox for your front door.

The Top to Bottom Deluxe service that we offer is typically for those who are getting their first cleanings. Otherwise, it would be an annual service for existing customers. This is due to the fact it is a deep and detailed cleaning that isn’t needed all of the time. We fully customize the service to our customer’s needs and their requests. We work to clean all of the areas of the home that you wouldn’t normally get with general cleaning.

While it’s not required, our cleaners do appreciate being tipped if they do a satisfactory job. Our employees work to deliver ultimate satisfaction.

You can always change the date of your scheduled service subject to availability. We ask that you give us at least 24 hours of notice.

Because we care about the health and safety of all of our clients, we ask that you provide a vacuum, a brush for cobwebs, and a toilet brush for each bathroom. We do not recommend using our supplies to minimize cross-contamination and to avoid dropping germs and bacteria around your home.

Not necessarily. You can either be home or run some errands while our housekeepers are working.

We care about all of our client’s pets. Cats are not usually a problem at all. Typically, dogs can be fine around our housekeepers but some of them may get agitated due to the loud and unusual sounds stemming from the vacuum cleaner. Thus, to guarantee the safety of your pets and our housekeepers, we ask that you keep your pets away during cleaning visits.

No, we are not a cleaning franchise. We are an owner-operator so you can expect dedicated service.

No, we don’t make our customers sign any contract and you are free to cancel at your discretion with at least 24 hours notice.

You are expected to pay on the day of service.

Yes, we are insured and bonded and our customer’s safety is our priority.

Yes, every single one of our employees goes through a background check before we hire them.

Every employee that works for us is full. We do not subcontract our work out. You can trust that each of our employees goes through a rigorous professional screening and training process.