Welcome to Libman Home Cleaning Cleaning LLC (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.
By accessing or using our website and services, or by otherwise giving us your information, you consent to the terms of this Privacy Policy. Please take the time to read this policy carefully to understand how we handle your personal information.
Information We Collect
We may collect the following types of personal information when you use our website or services:
Personal Identifiable Information (PII):
- Name
- Address
- Email address
- Phone number
- Credit card information
Non-Personal Information:
- Browser information
- Cookies (please refer to our Cookie Policy)
- Device information (e.g., IP address, operating system)
Cookie Policy
Information from Your Browser or Device. Libman Home Cleaning collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit.
The information we receive may depend on your browser or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.
Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:
- collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page.
- support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits.
- personalize your experience when you use this Site, and
- improve our marketing efforts, including through use of targeted advertising.
The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all the functionality of this Site if your browser rejects our cookies.
How We Use Your Information
We use the collected information for the following purposes:
- To provide you with information or services or process transactions that you have requested or agreed to receive.
- To communicate with you, including customer support and notifications about your account.
- To enhance website functionality and user experience.
- To comply with legal and regulatory requirements.
Accessing and Correcting Your Information
You can update and correct your personal information at any time by contacting us. You can opt out of receiving promotional emails by following the instructions provided in each email or by contacting us.
Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You understand and acknowledge that you provide your information at your own risk.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13 years of age.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting the updated Privacy Policy on our website. Your continued use of our website and services after such modifications will signify your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@goldenmaidservices.com or 414-559-4563. By using our website and services, you consent to the terms of this Privacy Policy.
Collection & Use of SMS data
When you communicate with Libman Home Cleaning Cleaning LLC via SMS, we may collect information such as:
- Your phone number
- The content of your messages
This information is used solely for the following purposes:
- Responding to your inquiries
- Providing customer support
- Communications regarding scheduling, billing, technicians arrival time
We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data
Libman Home Cleaning Cleaning LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.
Disclosure of SMS Data
Libman Home Cleaning Cleaning LLC does not disclose SMS contact or content data to third parties unless:
- Required by law
- Necessary to protect the rights, property, or safety of Libman Home Cleaning, its users, or others
Your Rights
You have the right to:
- Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at Libman Home Cleaning Cleaning LLC
Changes to this SMS Privacy Policy
Libman Home Cleaning Cleaning LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.