Can I choose the day and time of the service?
We can work with you to find a suitable date and time for the cleaning service.
What if your employees cannot get in to perform the cleaning service?
If our employees arrive at your home and are unable to get in, we will assess a 50 percent fee of the total quote. From there, we will attempt to come back on a subsequent day. That being said, we won't be able to guarantee that the same cleaner comes [...]
Do I need to supply a key or a garage code to your cleaners?
Libman Home Cleaning doesn't allow employees to hold keys. Because of this, you will need to provide a garage door combination, smart access, or a lockbox for entry while not home.
What is the difference between the two cleaning services you have?
We offer two primary cleaning services. The first is the Top to Bottom Deluxe cleaning service. This is a cleaning service that the majority of first-time clients get. It's the more thorough cleaning of the two. Generally, our repeat clients don't need this kind of deep cleaning service more than [...]
Do I need to tip?
You certainly don't have to. However, it would be greatly appreciated by our employees if you feel they deserve it.
What do I need to provide for the service?
We want all of our clients to get the best possible house cleaning service. Because of this, we recommend you provide a few basic cleaning supplies. Some of the most important supplies we recommend providing our professional cleaners are a vacuum, a cobweb brush, and a toilet brush for every [...]
Do I have to be home while my home is being cleaned?
You certainly don't have to be. If you need to go out and run some errands, our professional house cleaners can work while you're doing your own thing.
What should I do with my pet(s) during the cleaning service?
The safety of your pet(s) is very important to us. While pets generally do well around our cleaners, there is still a chance they get startled. Because of this, we recommend that you kennel your pets during the cleaning service. That way, they are kept safe and out of harm's [...]
Are you a part of a franchise?
No. We are independently owned and operated. Therefore, you can bet on getting the kind of service you would expect from a local business that cares about the community.
Do I have to sign a contract to get service with Libman Home Cleanings?
We strive to make it as easy and convenient as possible to get a cleaning service. Because of this and because we are so confident in our ability to deliver, we do not require contracts of any kind. Our clients are free and able to cancel service at any point [...]