Is it possible for me to select the day and time of your home cleaning service?
Yes. Our team works closely with every client in the area to avail our services to their schedule.
Should I provide your housekeeper with a garage code or key?
We don't deal with keys any longer. We recommend a doorknob electronic combination or a lockbox for the front door.
Should I tip the housekeeping staff?
While neither required nor expected, the housekeeper(s) will appreciate it if the good work is appreciated by you.
Do I need to provide any equipment for house cleaning services?
Your health and well-being are our utmost concerns. We want to minimize the amount of contaminants that may get left in your house by using the same equipment in several houses. That is why we suggest that you provide us with a toilet brush for each bathroom, a cobweb brush, [...]
Do I need to be at home when your staff is cleaning my home?
It's not mandatory for you to be at home while we clean your home. But if you don't have any errands to run or anything else to do on that day, you can be at home while we clean your house. We don't mind your being home while the cleaning [...]
Can I leave the pet at home when your employee is cleaning my home?
We will do our best to protect your pets while we clean the house. Some cats and dogs do well around housekeeping tasks. But some pets get agitated because of the sound of the vacuum. It can affect the safety of your pet as well as the housekeeping employee. Hence, [...]
Is your cleaning service part of a nationwide franchise?
No, we are a separate service provider operated by our owner.
Do I need a contract to receive your services?
It isn't mandatory for you to sign a contract. You can cancel the service at any time you wish to do so.
Are you insured and bonded?
Yes, because customer safety is our priority.
Does the company conduct thorough background checks on its housekeepers?
We conduct background checks on every housekeeper of the company before we recruit them.